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RIGHT TO INFORMATION ACT
The Government of India has enacted the ‘Right to Information Act 2005” replacing the Freedom of Information Act. In order to promote transparency and accountability in the working of any Public Authority, the Act provides the right to citizens to secure access to information of general nature.The Public Sector Banks are "Public Authorities" for the purposes of this Act.

INFORMATION AVAILABLE UNDER THE ACT
As far as the Banks are concerned the relevant provision that have already come into force are Sections 4(1), 5(1) & 5(2). The right to information includes an access to the information which is held by or under the control of the Bank which comes under Public Authority and includes the right to inspect the work, document, records, taking notes, extracts or certified copies of documents / records and certified samples of the materials and obtaining information which is also stored in electronic form.

THE INFORMATION EXEMPTED FROM DISCLOSURE
The Act provides under Sections 8 and 9, certain categories of information that are exempt from disclosure to the citizens. The public may also refer to the relative sections of the Act before submitting a request for information.

HOW TO GET THE INFORMATION?
Any citizen can request for information by making an application in writing or through electronic means.The application is to be submitted to the respective Circle Head, who are nominated as the Assistant Public Information Officers. The information would be made available within 30 days from the date of receipt of request, provided the information can be furnished as per the Act.
Annexure 1
Information of our Bank under Sec.4(1) of the Act

The particulars of its organisation, functions and duties

The Bank has a three tier Organisational set up comprising its Head Office at Chennai, 28 Circle Offices and 1492 branches spread all over the country. The activities of the Bank are covered by the Banking Regulation Act and the directives of RBI issued from time to time.
The powers and duties of its officers and employees The powers and duties of the officers and employees of the Bank are determined by the Officers’ Service Regulations and Bi-partite settlements duly approved by the Board of the Bank
The procedure followed in the decision making process, including channels of supervision and accountability The Administrative and Credit Powers of officers at various levels and of different scales to be exercised in the process of decision making and the procedural guidelines on the channels of supervision and accountability are decided by the Board and kept as a confidential document. Whether to sanction a loan or not is the discretion of the sanctioning authority concerned after taking into account the facts and circumstances of each case.
The norms set by it for the discharge of its functions The norms for discharge of the functions of the Bank are based on RBI directives with Board’s approval.
The rules, regulations, instructions, Manuals and records, held by it or under its control or used by its employees for discharging its functions; All branches and offices of the Bank are provided with the copies of Manuals of Instructions and circulars for discharging their functions effectively.
A statement of the categories of documents that are held by it or under its control Based on the Central and State Laws, Head Office prescribes the list of documents to be held/maintained by the branches/offices of the Bank.

The particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof

There is no arrangement for consultation with the members of public in formulating any of the policies of the Bank. However, as directed by RBI, the Standing Committee on Customer Service at Head Office includes two public nominees representing the banking public.

A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public

The meetings of the Board and Committees are not open to the public. As also the minutes of such meetings are not accessible to the public
A directory of its officers and employees The directory comprising the details of General Managers and Circle Heads is displayed on the website of the Bank. With regard to other employees and officers, as the list is very large and they are subject to transfers, the details are kept at Head Office.
The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations The monthly remuneration payable to the Chairman and Managing Director and Executive Director of the Bank is fixed by the Government of India. The salary of officers is fixed as per the Service Regulations of the Bank and that of the employees based on the Bi-partite settlement.
The budget allocated to each of its agencies, indicating the particulars of all plans, proposed expenditures and reports on disbursements made Not applicable to our Bank
The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes Not applicable to our Bank
Particulars of recipients of concessions, permits or authorisations granted by it There are no recipients of concessions, permits or authorisations granted by us.
Details in respect of the information, available to or held by it, reduced in an electronic form The accounts of the Bank are maintained in the electronic media as also the communication channels and the web site of the Bank.
The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use The working hours are displayed in the premises of the respective branches for the information of the customers and the banking public. The details of the schemes of deposits, loans, FX services, etc. are made available to the citizens through phamplets/handouts, posters and the website of the Bank
>> The names, designations and other particulars of the Public Information Officers The General Manager in charge of the Customer Service Cell at Head Office shall be the Central Public Information Officer and the Circle Heads of the Circle Offices shall act as the Assistant Public Information Officers of the Bank. Their names and other details are available on the website of the Bank for the information of the public.
>> Appellate Authority as per Section 19(1) of Act The Executive Director shall be the Appellate Authority for the purpose of implementing the Right to Information Act 2005.

Such other information as may be prescribed; and thereafter update these publications every year

The information shall be updated periodically.
>> Click Here for Exemption From Disclosure of Information ( Sec.8 of the RTI Act)

>> Address, Telephone / Fax No. / E-mail ID of - Public Information Officers & Assistant Public Information officers under the RTI Act, 2005 ( Click Here )

>> Name, Designation, Phone Number & place of working of Bank’s Executives under the RTI Act, 2005 ( Click Here )

>> Application format for obtaining information under the RTI Act, 2005 ( Click Here )

>> Regulation of Fee and cost Rules under the RTI Act, 2005 ( Click Here )

 
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