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General Security Guidelines for safe online banking

  1. Keep your passwords confidential
  2. Avoid using simple passwords and use strong passwords
  3. Change the passwords periodically and whenever you feel that your password has been compromised or made known to anybody accidentally
  4. Destroy the password/pin mailer after changing the password/pin
  5. Use the virtual keyboard displayed on the login screen to enter passwords
  6. Avoid accessing online banking websites from cybercafés/shared networks
  7. Upgrade the Operating System (OS) of the computer system promptly as newer/upgraded versions would help make your system more secure.
  8. Use newer/upgraded versions of browsers as they are regularly updated to block and alert you from accessing the phishing sites
  9. Install Antivirus software on your computer systems and update them continuously as this will reduce the risk of virus attacks
  10. Installation of personal firewall would provide added level of security
  11. Any potential risk caused through pop up windows may be eliminated by removing spy ware or ad ware installed on your system by using spyware/adware removing tools.
  12. Avoid downloading from unknown/unfamiliar sources. They may contain Trojans/malicious programs or worms/viruses that may compromise your system security.
  13. Disconnect your internet connection when not in use.  This would avoid unnecessary access to the information on your systems and help protect yourself even if you have a personal firewall installed in your system.
  14. Logout completely after using the online application, i.e., by clicking the logout button and closing the browser windows.

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