National Toll Free No1800 425 00 000
 
National Toll Free No1800 425 00 000

Banking Ombudsman

Banking Ombudsman

Escalation matrix for complaints/grievances

  • For any redressal of grievances, customers may please approach the Branch.
  • If the same is not resolved within a reasonable time, they may approach the Zonal Office concerned.
  • Customers may also approach the Nodal Officer at our Corporate Office for escalation of their grievances.
  • For the grievances, not redressed the Bank, for more than 30 days, the customers can also contact the Office of the Banking Ombudsman.
  • For contact details of the Banking Ombudsman and the Area of operations, please click here

( Last modified on Jun 25, 2018 at 11:06:50 AM )