Privacy Policy – TNDPL – IRMS

Privacy Policy

Effective Date: July 08, 2025

This app (TNDPL – IRMS) is intended solely for authorised employees of Directorate of Public Libraries Tamil Nadu (organisation) and this Privacy Policy describes how the Directorate of Public Libraries Tamil Nadu collects, uses, and protects user data through the mobile application TNDPL – IRMS.

TNDPL – IRMS is designed to streamline revenue collection and receipt management for Public Libraries across Tamil Nadu. The application enables quick payment processing using QR codes, instant digital receipt generation, and real-time record keeping—all while maintaining user privacy and data security. Access is restricted to users on-boarded and authenticated by the Directorate of Public Libraries Tamil Nadu.

To enable core functionalities, TNDPL – IRMS collects the following user information from its library members and patrons and for its own use through separate consent from the respective members and patrons solely as per the internal policy of the organisation:

• Full Name
• Mobile Number
• Email Address
• Gender
• Residential Address

When processing QR-based payments, TNDPL – IRMS collect:

• Payer’s Name
• Payer’s UPI ID

During the transaction processing data collected related to library members and patrons of TNDPL – IRMS are kept confidentially and securely.

All technical and organizational measures to safeguard information from unauthorized access, alteration or disclosure are ensured and in place.

TNDPL – IRMS does not sell, rent or share any user data. Data is accessible only to authorized personnel within the Directorate of Public Libraries Tamil Nadu.

Data collected is used for the following purposes:

• Managing library member records
• Generating and tracking digital payment receipts
• Ensuring transparency and accountability in revenue collection
• Supporting multi-branch library financial operations
• Real-time transaction logging for administrative auditing

TNDPL – IRMS retains personal data only for as long as it is necessary to fulfil the purposes outlined in this policy or as required by applicable laws. Deletion of personal data if required can be submitted to TNDPL – IRMS at the email address provided below. Usage data may be retained for a longer period if required by law or for analytical and service improvement purposes.

Our app is intended for use by authorized library staff and is not designed for children under the age of 13.

This Privacy Policy may be updated periodically. Any changes will be reflected on this page with the revised effective date.

For any queries / information please write to us at Email ID: IB-TNDPL-IRMS-APP@indianbank.co.in

Do’s and Don’ts:

Do’s:

• Always download latest version of the App Google Play Store only and not from any other webpages / app-stores / links / emails.

• Update your device and keep secured at all times.

• If any discrepancy is observed, please immediately report at @ IB-TNDPL-IRMS-APP@indianbank.co.in.

Don’ts:

• Never download any unknown/suspicious apps which can permit remote access of your mobile.

• Do not share your user ids, passwords to anyone.

• Do not provide any information on a page which might have come up as a pop-up window.

• Always remember that information like password etc. are strictly confidential and are not known even to employee/service personnel of the organisation. You should therefore, never divulge such information even if asked for.

Any unauthorised use of the Application is prohibited and shall attract criminal action.