Notifications

FOR THE KIND ATTENTION OF PUBLIC

Clarifications to the Investors of Indian Bank

Unclaimed Deposits

Thank you for visiting our Bank’s website. If your name is matching with the data available in the list, we request you to kindly approach the concerned branch with the request letter for revival / refund of the deposit with necessary documents as proof of deposit. If the Branch confirms that the account is available.

Click here for list of Unclaimed deposits

Unclaimed Deposits – Process for Claiming of Unclaimed Deposit Accounts
Unclaimed Deposits – Claim Form

Notice to public – Amemdment in Parameter term in the Sweep Functionality

Notice to Customers – ATM Card Transactions

Notice to Customers – Annual Maintenance Charges for Debit Cards Our Bank issues MasterCard co-branded Global ATM/Debit cards to account holders. Indian Bank Debit cards are accepted globally and offer the convenience of anytime banking to the customers. It has been decided to levy Annual Maintenance Charges on the Debit Cards as follows

	MAESTRO DEBIT CARD	MASTER CARD DEBIT CARD	INTERNATIONAL EMV CARDS	INTERNATIONAL EMV CARDS	Normal RuPay Cards [other than PMJDY]
AMC for first year	FREE	FREE	FREE	FREE	FREE
AMC from second year onwards	Rs.100/- + service tax i.e.Rs.115/- per year	Rs.100/- + service tax i.e.Rs.115/- per year	Rs.150/- + service tax i.e.Rs.172/- per year	Rs.150/- + service tax i.e.Rs.172/- per year	Rs.100/- + service tax i.e.Rs.115/- per year

** The above charges are not applicable for the Senior Citizen Debit Cards and Biometric Debit Cards.

Note to Customers on Charges for issue of Duplicate Card / Pin Mailers
The following charges are applicable to customers for issue of Duplicate Card/ PIN Mailers:

Nature of Service	Applicable Charges (Inclusive of Service Tax)**
Issue of Duplicate PIN	Rs . 25.00
Unblocking of Hot listed Cards [De-hot listing)	Rs. 50.00
Issue of ATM / Debit Card along with PIN [master/maestro/platinum/Ru-pay cards)	Rs. 150.00
Issue of EMV master card [chip embedded)	Rs. 250.00

Head Office ATM Card department
Indian bank

As per RBI guidelines, with effect from 01.07.2011
The time limit for resolving customer complaints regarding ATM transaction failures has been reduced from 12 working days to 7 working days.
The Customer is eligible for payment of penalty at Rs.100 per day if the complaint is not resolved within 7 working days. The complaint has to be lodged within 30 days from the date of transaction to be eligible for payment of penalty.
The free limit of five transactions per month for savings bank customers includes Non Financial transactions [balance enquiry, pin change, mini statement etc] also.
The charges for Savings Bank customers from 6th transaction onwards in other bank ATM in a month has been revised as Rs.20/- per Withdrawal Transaction and Rs.10/- per Non-financial transaction.
The charges for Current Account customers from 1st transaction onwards in other bank ATM in a month has been revised as Rs.20/- per Withdrawal Transaction and RS.10/- per Non-financial transaction.
SMS alerts are being sent for all ATM debit card transactions to the registered Mobile numbers of the customers. Please contact your Home Branch to register your Mobile Number.

RBI Advisory : Do Not fall Prey to Fictitious Offers of Funds Transfer
Customers are advised not to fall prey to fictitious offers of cheap funds through letters, e-mails, mobile phones, SMS, etc by fraudsters. More.. [Link to RBI – Press Release)

NOTICE : ALL ATM CARD HOLDERS OF INDIAN BANK Please register your mobile number, with the branch of Indian Bank where you have opened your account.

Once registered, you will receive an automatic SMS Mobile Alert Message for all transactions above Rs. 5000/- in your registered mobile phones.

There are no charges for this service.

Customer facilitation Centre [CFC] for redressal of NEFT/RTGS-related complaints» Directory of Customer Facilitation Centres of NEFT/RTGS member banks [www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=2070) CFC – NEFT/RTGS of Indian Banks :

INDIAN BANK
Corporate Office,
Deputy General Manager
(Treasury Branch/RTGS cell),
No-254-260, Avvai Shanmugam Salai,
Royapettah, Chennai – 600 014,
tel : 044 – 28134174, 28134164,
Fax 044-28134177,
Email id: rtgscell[at]indianbank[dot]co[dot]in,
hobod[at]indianbank[dot]co[dot]in,
neft[at]indianbank[dot]co[dot]in

( Last modified on Oct 03, 2019 at 06:10:20 PM )